Job :
Your tasks are as follows:
• Manage complaint follow-up while respecting company procedures.
• Ensure follow-up of maintenance contracts signed by the company
• Provide support in the company's after-sales service and at client sites.
• Offer effective solutions to the needs of the company and its partners.
• Guarantee smooth repairs of equipment and continuous service quality.
• Meet the certification standards set by the company.
• Provide a daily dashboard to Management.
Required profile :
- Specialized IT education
- You have perfect command of the French language.
- You have command of computer tools.
- You have a sense of organization.