Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency. [+]

Handle incoming calls from customers wishing to open a new Mobility account.
Identify customer needs and recommend the most suitable mobility offers and services.
Present products clearly and professionally to convert requests into new activations.
Guide customers throughout the subscription process (eligibility, offer selection, account creation, and document collection).
Ensure a high-quality customer experience while achieving commercial and quality objectives.
Accurately record customer interactions and information in internal systems.

Excellent communication skills in French and very good active listening skills.
Strong sales drive with a customer-oriented approach.
Ability to handle objections and close sales effectively.
Comfortable with computer tools and following procedures.
Previous experience in a call center sales role or in the telecommunications sector is a plus.

Paid training by the hour from the first month;
Permanent contract (CDI) and social coverage;
Attractive attendance bonus;
Uncapped performance bonus system;
Free private health insurance at a very competitive rate;
Free door-to-door transportation at the end of the shift;
Many other benefits (special event celebrations, fun activities, Cnexia on-site life program, conventions, etc.).