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Job Details

Category Customer Service
Industry Sales and Customer Support

Job description

Job :

  • Welcome and assist clients (in person, by phone, by email)
  • Identify needs and propose suitable solutions
  • Manage client files (follow-up, reminders, updates)
  • Provide quality after-sales service
  • Participate in sales activities and the promotion of services/products
  • Collaborate with other internal departments to respond effectively to requests


Required profile :
  • Associate's or Bachelor's degree in commerce, management, or equivalent
  • Minimum 1 year of experience in a similar role
  • Proficiency in French and Arabic
  • Excellent interpersonal skills and customer service orientation
  • Ability to manage stress and priorities
  • Proficiency in office software (Word, Excel, CRM, etc.)


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