Job description

Job Title:

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

Position Summary:

Accountable for the successful client transition and internal IT initiatives. Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring, reporting, and communication are in place to keep stakeholders up to date with progress, risks, and issues.

You Will:

Lead end-to-end project delivery

• Plan and execute technology transition projects within agreed-upon scope, timeline, and budget.

  
  
  

Manage project structure and reporting

• Maintain project plans, communication plans, documentation, governance, and stakeholder reporting.

  
  
  

Coordinate cross-functional teams

• Guide project teams, workstream leads, and SMEs to ensure smooth execution and issue resolution.

  
  
  

Monitor budget, risks, and quality

• Tracks spend, risks, issues, and contingency actions while ensuring adherence to Concentrix project management standards.

  
  
  

Support regional technology transitions

• Enable successful delivery of technology transition projects for an assigned Concentrix region.

  
  
  

You Have:

Bilingual and client-focused

• Fluent in English and French with a strong focus on client satisfaction.

  
  
  

Qualified in project management

• Bachelor’s degree preferred, with a project management certification such as PMI, PRINCE2, Agile, or Lean Six Sigma.

  
  
  

Experienced in delivery and risk control

• Proven ability to manage multiple projects, risks, budgets, costs, and deadlines in fast-paced environments.

  
  
  

Capable of leading complex project environments

• Able to handle conflict resolution, stakeholder influence, prioritization, and project execution across teams.

  
  
  

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