Job Description

Roles & Responsibilities

The ability to treat all employees in a friendly and courteous manner the employees are our guests. The ability to process confidential information without compromising the nature of the material or information. The ability to answer telephone calls (keeping with Four Seasons Regent standards), offering information, verifying present/past employment & handling personal calls for employees. The ability to greet applicants and employees and handle all questions in a friendly manner. The ability to screen applicants, do reference checks, forward applications to Department Heads and Division Heads, mail form letters, process new hires, and complete new hire files. The ability to process PSAs, including completing, distributing and filing. All PSAs should be delivered in a confidential envelope when routing. The ability to generate and distribute all monthly reports including overdue performance reviews, birthday, MSDS training, new hire, and termination lists. The ability to maintain the cleanliness of the office and order supplies when necessary. The ability to handle employee comp room requests, educational reimbursement submittments, name tag orders, disbursement of medical and dental forms The ability to update and maintain the hotel's bulletin boards. The ability to distribute any literature, forms, prizes, cards, etc. to employees when necessary. The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office. The ability to respond properly in any hotel emergency or safety situation The ability to perform other tasks or projects as assigned by hotel management and staff. The ability to maintain files of qualified applicants for future positions including logging of applicants and no thanks letters. The ability to ensure all newly hired employees are correctly processed (orientation, payroll, references checked, offer letters etc.). The ability to ensure the coordination with the cafeteria team and tha the area is clean and well decorated during holidays and special events. The ability to ensure that the employee locker room is clean and orderly.

Desired Candidate Profile

Reading, writing and oral proficiency in the English language. Degree of HR studies. Experience in a luxury brands is a plus. Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.