Job Description

Roles & Responsibilities

To play a role in prevention, assistance and action.

1. Ensure continuous coverage at the security post (day and night).

2. Follow and enforce the safety rules concerning the people and property of the establishment.

3. Know all the procedures of the department and act according to the instructions received.

4. Ensure the proper functioning of fire protection equipment by carrying out verification rounds.

5. Organize patrols to prevent and detect fire risks, including in unoccupied premises (day and night).

6. Enforce fire safety instructions and direct rescue efforts while awaiting the arrival of the fire brigade.

7. Provide assistance to employees and customers who are victims of an accident or any other medical problem until the arrival of emergency services.

8. Ensure that emergency exits and hotel access points are clear day and night.

9. To prevent, by one's presence, the entry of undesirable elements likely to disturb the activity of the hotel and to limit the risks of theft or damage by an attentive presence.

10. To offer customers pleasant, efficient and professional service in accordance with Four Seasons Standards.

11. Inform the Security management of customer complaints and comments and make appropriate efforts to correct and follow up on them.

12. At the request of management, provide any assistance within the department or more generally within the hospital as needed.