The objective of the mission is to guarantee the continuity, quality and performance of HRIS solutions (SAP HR, SuccessFactors, HR4U), by managing application delivery in coordination with third-party, technical teams and stakeholders, in a nearshore and multi-context context.

The consultant will be responsible for:

• To guarantee the quality of service, availability and performance of HRIS application modules.
• Track incidents, requests, and developments not handled by the service desk.
• Ensure cyber compliance and application security (audits, patches, MCO/MCS).
• Monitor the obsolescence, updates, evolutions and maintainability of solutions.
• Synchronize daily delivery between the trades, BA teams and technical teams (TGITS, nearshore/offshore).
• To ensure communication with integrators and centers of expertise.
• Arbitrate priorities in collaboration with business and technical managers.
• Build or co-consolidate the technical and functional roadmap.
• Prepare and validate the transition to r current mode (Move to Run).
• Define the expected service levels, commitments and quality criteria.
• Ensure the application of TGITS standards, methodologies and SOX rules.
• Keep the documentation up to date (processes, operations, safety instructions).
• Track the backlog, workload, milestones and commitments.
• Verify the quality of deliverables and compliance with SLAs.
• Produce structured and recurring reporting (dashboards, quality indicators, incidents, backlog, SLA, capacity).

Desired Candidate Profile

Qualifications

Diploma of a Bac+5 in engineering school or equivalent university degree with a specialization in computer science, or demonstrating equivalent significant experience.

Exp rience :

• 5-10 years of experience with HRIS solutions (SAP HR, SuccessFactors or equivalent).
• Proven experience in managing application delivery within a critical scope with high business visibility.
• Experience in the energy sector is a major asset.

Required skills:

• HRIS: SAP HR, SuccessFactors, HR4U – operation, configuration, upgrades
• Third-party HR processes: payroll, training, talent, personnel administration
• Delivery & Run : cycle RUN/BUILD, gestion des incidents et du backlog, MCO/MCS, SLA
• Conformit : s curit applicative, r gles SOX, standards TGITS
• Management: application roadmap, structured reporting, dashboards, capacity management
• Cross-functional: coordination of multicultural teams, liaison between integrators and centers of expertise