Job description

Customs Clearance Admin

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening for Customs Clearance Admin in Morocco. In this role, you will, support administration of customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objectives, corporate guidelines and policies.

Join us in connecting people and improving lives!

In this Customs Clearance Admin position

• You will, under supervision, support the delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance.
• You will provide administrative support for import/export documentation, including receiving, reconciling, consolidating, and summarizing documents and information.
• You will perform data-capturing activities, enter data into customs operating systems, and set up master data for transactions.
• You will conduct pre-alert screenings of paperwork, update documentation and standard operating procedures, and support documentation archiving processes.
• You will execute the filing of customs entries and perform post-entry activities and transactions.
• You will update and maintain customer part lists.
• You will track performance targets and update shipment information and physical status records.
• You will research duty, tax, and billing issues or discrepancies raised by internal and external customers.
• You will undertake best-practice reviews and quality audits to ensure adherence to established quality, accuracy, and timeliness standards.
• You will gather and collate data to prepare reports and performance updates to support performance monitoring and assist other team members.
• You will ensure compliance with established regulations and support the proper application of customs processes and policies.
• You will resolve recurring issues encountered during service delivery in accordance with defined processes, systems, and methodologies.
• You will research, identify, and obtain the permits, licenses, and certificates required for customs clearance and other customs formalities.
• You will advise customers on legal and customs-related matters, including trade compliance requirements and shipments to sanctioned countries.
• You will liaise with and contact customs authorities to facilitate customs clearance and resolve customs-related issues

Qualifications & Experience

• Skills: Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Customs Valuation, Customer Requirements, Tariffs, Import Export, CRM, Classification, Bill Of Lading, Certificate Of Origin, Export Control, Tracking, Third Party Logistics, Airlines, Authorities, E-Commerce, Accuracy, Microsoft Excel, Data Entry, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback

• Education Level

Vocational/Specialized/Technical/Certification

• Experience Level

less than 2 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development.
• Competitive salary.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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