Client Project Manager

lxbfYeaa - Morocco - Morocco

Our client, a leading digital solutions provider, is seeking a polished and experienced Client Project Manager to oversee and manage client projects with a strong emphasis on client relationships and satisfaction. This role is ideal for someone with significant project management experience, exceptional client interaction skills, and a professional demeanor.


Location: (REMOTE) 9AM - 6PM EST


Key Responsibilities:


Client Management:


  • Serve as the primary point of contact for clients, ensuring clear, consistent communication and maintaining strong, positive relationships.


  • Facilitate kickoff meetings, regular check-ins, and fact-finding sessions to understand and align with client expectations.


  • Manage client expectations throughout the project lifecycle, ensuring alignment and satisfaction.


Project Management:


  • Oversee the full project lifecycle, from initiation to delivery, ensuring projects are completed on time, within budget, and to the client’s satisfaction.


  • Track project deadlines, manage timelines, and coordinate resources to ensure timely delivery of all project components.


  • Ensure that project milestones are met while maintaining a high level of client engagement and satisfaction.


Account Management:


  • Manage client relationships, track billable hours, and ensure transparency and alignment with client goals and expectations.


  • Handle client inquiries and resolve any issues or concerns promptly, maintaining a high level of professionalism.


Adaptability:


  • Thrive in a fast-moving and dynamic environment, adapting quickly to changing project needs and client demands.


  • Demonstrate flexibility in managing multiple projects and priorities simultaneously.


Professional Communication:


  • Utilize exceptional communication skills to deliver updates, presentations, and reports to clients and internal teams.


  • Ensure that all client-facing communication is polished, professional, and aligned with the company’s standards.


What Success Looks Like:


  • Strong Client Relationships:Maintain and strengthen client relationships, ensuring high levels of satisfaction and repeat business.


  • Timely Project Delivery: Consistently meet project deadlines, delivering high-quality work that meets or exceeds client expectations.


  • Professionalism: Exhibit a polished, client-focused approach in all interactions, enhancing the company’s reputation and client trust.


Required Skills and Qualifications:


  • 4-5 years of proven experience in project management and client services, with a focus on client-facing roles.


  • High level of emotional intelligence, polished communication skills, and experience in managing client relationships.


  • Demonstrated ability to manage projects from kickoff to delivery, including facilitating meetings, tracking billable hours, and ensuring deadlines are met.


  • Comfortable working in fast-moving and dynamic environments, handling multiple projects with ease.


Application Process:To be considered for this role these steps need to be followed:
  • Fill in the application form


  • Record a video showcasing your skill sets


Post date: 22 August 2024
Publisher: Bayt
Post date: 22 August 2024
Publisher: Bayt