Job Description

Roles & Responsibilities

Your mission as a Tele-sales Customer Advisor

As a Tele-sales Customer Advisor, you will play an essential role:

By promoting our clients' products or services: Identifying and accurately responding to customer needs to offer them tailor-made solutions.

By negotiating and retaining: Turning every interaction into an opportunity, closing sales, and building lasting relationships.

By boosting collective performance: Sharing your ideas and actively contributing to the continuous optimization of our processes.

What we offer you

At Concentrix, we value everyone's potential by offering tailor-made opportunities, with remuneration adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.

Here are the unique benefits we offer to recognize your contribution:

Attractive and personalized remuneration based on your level of experience: A package of 7000 DH from the first month if you have confirmed experience in tele-sales. If you are a beginner, an exceptional package of 4500 DH is offered.

In addition to your remuneration, you will benefit from exceptional bonuses:

• Paid training from the 1st month of integration.
• Unlimited bonus based on achieving your objectives.
• Dedicated language bonus for our multilingual Game-Changers.
• Regularity bonus from 12 months and motivating performance bonuses.
• Special Eid al-Adha bonus.

Numerous additional benefits:

• Advantageous health insurance and complementary retirement after one year.
• Free telemedicine consultations available 7 days a week for your whole family.
• Flexible hours with the possibility of remote work after an integration period.
• Free access to our gyms and company daycare offers.
• Continuous training to develop your skills and acquire new knowledge adapted to the position.

A dynamic work environment:

• Themed events and gifts throughout the year to strengthen team spirit.

Desired Candidate Profile

The profile of our Game-Changers

We are looking for talents who:

• Perfectly master French, both written and spoken.
• Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.
• Master digital tools and demonstrate natural curiosity to adopt new technologies.
• Embrace challenges with enthusiasm and are passionate about customer satisfaction.