Job Description

Roles & Responsibilities

Job Description

To support the development of our activities and strengthen our team, we are looking for a Billing and Collection Officer on a fixed-term contract of 4 to 6 months.

Reporting to the billing and collection teams, you will be responsible for managing customer billing, monitoring payments and carrying out collection actions, in collaboration with operational teams and contacts based in France.

Your tasks

Billing

• Prepare and carry out customer invoicing;
• Check monthly billing;
• Ensure the follow-up of invoices;
• Manage customer account openings;
• Process customer requests related to billing;
• Ensure the proper lettering of customer payments;
• Participate in administrative tasks and document filing.

Recovery

• Ensure follow-up and reminders for unpaid invoices;
• To negotiate payment promises;
• Identify the risks of non-payment and alert the relevant stakeholders;
• Monitor cash receipts and handle payment discrepancies;
• Participate in dispute resolution in collaboration with operational teams;
• Prepare litigation files;
• Ensure regular reporting of activity;
• D. Develop a relationship of trust with clients and contribute to improving recovery performance.

Desired Candidate Profile

Qualifications

Search profile

• Bac+2 in Management, Accounting, Finance or equivalent;
• Prior experience in invoicing, debt collection or accounts receivable is preferred;
• Good mastery of the Office suite, especially Excel;
• Financial knowledge is appreciated;
• Good level of French;
• Professional level of English appreciated.

Comp tences

• Rigour and a sense of organisation;
• R activity and autonomy;
• Sense of communication and customer service;
• Team spirit;
• Negotiation skills;
• Proactive and solution-oriented;
• Versatility and adaptability.