Job description

Skills Cross Functional Coordination Planning Approaches Problem Solving Organization of Work Processes Time Management Customer Service Operations Customer-Focused Mindset Resolving Customer Issues Your role Bring your curiosity to work as our next Service Planner. You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in one clear sentence]. You will contribute directly to how we create high‑quality products and solutions for our customers. Bring your curiosity and analytical mindset to work as our next Service Planner . As a valued member of the Compressor Technique Service Division at Atlas Copco Maroc SA, you will be an integral part of the Compressor Service & Optimization team, reporting to the designated Hiring Manager. In this role, your mission is to efficiently coordinate and plan service activities to ensure timely, high-quality technical support and solutions for our customers. Your contribution directly impacts our ability to deliver excellent service experiences and innovative compressor solutions. Your day-to-day Develop and maintain detailed service plans that optimize resource allocation and meet customer expectations. Coordinate with technical teams and customers to schedule maintenance and repair work efficiently. Monitor service workflows to identify bottlenecks and recommend improvements for enhanced productivity. Maintain accurate records of service activities and generate reports to support decision-making. Collaborate closely with sales and technical departments to align service offerings with customer needs. Stay updated on product features and service methodologies to provide informed planning and support. Your skills and experience Proven experience in service planning or technical coordination, preferably in compressor or industrial service environments. Strong organizational and multitasking skills to manage complex service schedules effectively. Excellent communication and interpersonal abilities to collaborate with diverse teams and customers. Proficiency in using planning software and tools for scheduling and reporting purposes. A problem-solving mindset with attention to detail and commitment to quality. Ability to adapt to changing priorities and work under tight deadlines. We encourage you to apply even if you don’t meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. Your compensation and benefits At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent. This position is classified locally as per Moroccan labor standards. The actual annual gross base salary range for this position will be communicated during the recruitment process and is determined by your qualifications, experience, and demonstrated skills. In addition to a competitive base salary, this role may include performance-based incentives and benefits tailored to support your wellbeing and development. Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work. Your job location This role requires you to work on-site at our Customer Center office in Casablanca, Morocco. You will be part of a dynamic team that values face-to-face collaboration and the opportunity to engage directly with technical specialists and customers. Our office environment promotes teamwork, innovation, and professional development. Why it is great to work with us Your career grows through your skills, your curiosity, and the people you work with. You join a leading global industrial company committed to sustainable and efficient solutions. At Atlas Copco, we foster a culture where knowledge-sharing, innovation, and continuous improvement are at the forefront. You’ll have the chance to expand your expertise while contributing to meaningful projects that advance our customers' success. We offer flexible working arrangements supported by empathetic leadership that empowers you to take ownership and thrive. How we work together Our cultural behaviors guide us in what we do and how we do it. We act with accountability to seize opportunities and deliver results. We act with respect to understand diverse perspectives and strengthen our interactions. We act with curiosity to learn continuously and understand customer needs. We act collaboratively to make informed and transparent decisions. We also act experimentally to discover new solutions, learn from our mistakes, and keep improving. These core values create a supportive and innovative work environment where everyone’s voice is valued. Application process Our comprehensive selection process includes interviews designed to explore your experience, competencies, and motivation, alongside skills assessments specific to this role where applicable. We seek to understand your unique strengths and how you can grow with us as part of the Atlas Copco family. Our hiring decisions follow a structured approval process including the grandparent principle, ensuring fairness and consistency by involving the manager of the hiring leader. For assistance or questions throughout your application journey, feel free to contact us. Talent Acquisition: [Fayçal Boukdir], [[اضغط هنا لمشاهدة البريد اﻹلكتروني]] Hiring Manager: [Younes Boushaba,Khalid El Bakkioui] Application process Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us: Talent Acquisition: [recruiterName]