Change management strategy: define and implement the change management policy in accordance with ITIL and Inetum standards.

Management of CAB committees: organize and lead change validation committees, arbitrate priorities and ensure traceability of decisions.

Risk and impact analysis: anticipating the technical, organizational and financial impacts of changes.

Multi-project coordination: synchronizing changes with other program initiatives.

Communication and change management: developing communication plans and supporting business and technical teams.

Monitoring and continuous improvement: measuring the performance of changes, proposing optimizations and ensuring feedback.

Desired Candidate Profile

Qualifications

Desired profile

Master's degree (Bac+5) in computer science, information systems or equivalent.

Proven experience (7+ years) in IT change management in critical environments (banking, telecom, industry).

ITIL v4 certification required; Prince2 or PMI is a plus.

Proficiency in change management tools (ServiceNow, Remedy, Jira).

Technical and behavioral skills

In-depth knowledge of Cloud environments (Azure, AWS), Windows/Linux systems, and complex networks.

Ability to manage crisis situations and ensure continuity of service.

Rigour, organisation and a sense of responsibility.

Excellent interpersonal skills and diplomacy in stakeholder management.