Job Purpose
Responsible for all sales related and in-field promotional activities for Sanofi Specialty Care Rare Diseases portfolio. Responsible for disease related activities for the Rare Diseases portfolio within the specified territory. Responsible for supporting medical on some tasks related to humanitarian program, Patient Program, Screening project Develop territory and build strong customer relationships with the objective of maximising sales volume and market share of designated products in a given territory. Target customers as per the business need : health care provider defined by SPC Manage call activities, days in field and customer coverage/ call plan adherence requirements either remotely and/or face to face. Plan and execute CPD and meetings to raise disease and product awareness and/or differentiation. Work closely with Coordinator lead of Rare Diseases, Market Access , Product Manager and Medical Manager to support HCPs within area of responsibility to achieve in-field objectives. Participate in regional ,national and international congresses and meetings where Sanofi SPC Rare Diseases has a presence Project manage key Sanofi SPC Strategic Projects as required.

Key Accountabilities

Sales KPI Achievement
Effectively implement sales strategy and tactics in accordance with company policies, to achieve set targets Develop further patient potential throughout territory through creating disease awareness, product knowledge and product differentiation Initiate appropiate plan of action (POA) to ensure performance is in line with sales objectives and SKFPIs Fulfill MI or CRM system following internal guidance

Territory Business Planning

Conduct analysis of market/ competitors to identify territory business opportunities and threats Develop Territory Business Plan and allocate resources (e.g. call activities, budget), for optimal sales impact Monitor territory business plan to ensure resources are directed to customer of greatest potential Participate in promotional activity programmes to increase disease and product awareness in the market

Customer Focus and Service

Update territory customer segmentation classification and database continuously Explore and expand new customer base in line with Rare Disease portfolio objectives in both the private and public sectors Build trust and credibility with customers by demonstrating professionalism Develop and build advocacy for Sanofi SPC in the Rare Disease community Build effective, long-term relationships with key stakeholders and opinion leaders Peer to peer engagement with customers by delivering key promotional messages within approved promotional material Monitor the availability of products in institutions (CHU and military hospitals) Work to include RD products in hospitals tender list Arrange CPD/CME meetings for scientific exchange with the target audiance Participate in regional and national and international congresses to support and advance portfolio objectives Work with Medical to identify and develop HRT centres for portfolio products, where required.

Reporting/ Administration & Collaboration

Submit weekly call planner using company tools and report completed calls according to company SOP. Submit monthly reports on in field activities as well as plans for upcoming month. Ensure punctual delivery of reports Set up and maintain accurate customer and administrative records Report any PV and PTC Work closely with cross functional team to supplement in-field activities and ensure that latest data is shared with clinicians in a timely and compliant manner

Patients Focus

ICAP Program
CSA can provide information to the Physicians upon his request about ICAP eligibility criteria (lack of reimbursement, non-availability of treatment, absence of enrolment in clinical trial) and documentation needed and escalate request to the medical head to liaise with physicians. CSA engage with hospital pharmacy to ensure product availability and manage stock levels. CSA will inform medical head if they learn of details from the physician regarding the patient’s journey (i.e. starting or stopping of treatment ( see annexe 1)) so that medical head can follow-up as appropriate.
Screening Program :
With the support of the Country Medical Team,
CSA can provide Physicians with DBS Kits upon their request CSA must not transport any DBS patients’ samples CSA can report the number of DBS delivered to the physicians CSA can report any aggregate information shared by the physicians regarding the numbers of suspected, diagnosed and treated patients in their department. CSA cannot ask proactively physicians to collect any information regarding patients

Patient Program:

With the support of the Country Medical Team , the Marketing function instructs CSA on what they can communicate about the PP to their HCPs. Once trained, the CSA can, If appropriate to the individual PP and in accordance with Country regulation and guidance,
Proactively introduce once the existence of PP to HCP during his/her regular visit. Proactively drop an internally approved leaflet to the HCP. Reactively provide limited information on the PP using the internally approved leaflet and under the supervision of Medical. However, CSA must not be trained to detail or promote PP to not be intended to drive prescriptions for Sanofi product or seek illegitimate sales advantage. CSA must never engage directly with patients participating in a PP.

Reconstitution modalities of ERT

In the unavailability of medical team, CSA can train medical and paramedical staff on the modalities of reconstitution and infusion of treatments for rare diseases

Qualifications

Medical Doctor or Phd degree – commercial learning or pharmaceutical experiences would be an advantage

Skills and Experience

Would be preferable to have a previous experience in the pharma industry in a commercial or medical role (biotechnology or highly specialised pharmaceutical products is preferred) Proven relations with target customers: as listed above Proven customer relations within specified territory with specified medical specialists Able to work without direct supervision Proven sales and customer success record Excellent communication skills: clear and concise medico-marketing messaging incl. ability to communicate highly technical information to medical specialists Demonstrate good written, verbal and presentation skills Strong entrepreneurial sense and spirit Strong analytical ability Well-developed planning, coordinating and prioritising skills High learnability (incl. complex theory/science), Ability to work closely in collaboration with cross functional business areas. Goal and results orientated Negotiation skills Systematic thinking and acting in a consistent way Innovative thinking, problem solving and decision making Valid driver’s license Be willing to travel as per territory requirements Computer business application skills incl. use of digital platforms to engage Project management Strategic thinking

Core Competencies

Knowledge and skills
Must be able to communicate highly technical information to medical specialists Must use effective selling skills to achieve sales objectives including utilising the Go To Market (GTM) model which includes (face to face calls,virtual or remote detailing, one way communications i.e. approved Rep Triggered Emails (RTEs) and whatsapp/sms messages …) Effectively communicate medico-marketing message to customers Strong entrepreneurial sense and spirit Well developed planning, coordinating and prioritising skills Set and achieve challenging objectives Able to work without direct supervision Set up and maintain accurate customer and administrative records* Analyse data and draw relevant conclusion