Organisational Background Information
BMR title / Role title
Area Sales ManagerCorporate Division
Express
Business Division
Sales
Business Unit
Morocco Sales
Overall Role Purpose
Ensure sales revenue objectives are met through the management of skills and efforts of the Sales Force. Specific roles within management may entail direct or indirect sales management.
Reports to
Commercial Director
Band
K
Date approved
July 2024
Accountabilities
Key activities
Overall goals / Typical measures
Customer
- External
- Internal
Customer§Develop proposals for performance improvement work based on customers’ needs
§Operate as a lead consultant to manage and deliver customer-focused service offerings
Sales Manager Relationship Sales§Assist the Sales Manager Relationship Sales in the development of customer strategies to secure competitor business in major and key account portfolios.
Country Sales Function
·Perform regular co-visits/calls with members of the sales team to monitor development of skills and to identify further areas for training and development.
·Meet revenue targets
·Meet revenue targets of DHL core products
·Improve market penetration
·Meet customer satisfaction targets
·Meet profit target
Stakeholder
- External
- Internal
Business and Trade Associations§
Chambers of Commerce§
Country office (other departments)§Develop working relationship
DHL Network