PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store sales and adidas profit targets by:                                                                                                                                                                                                                              

• Passionately inspiring and serving and selling to our consumers


• Diligently executing store operations


• Contributing to a culture of consumer centricity within the store

KEY RESPONSIBILITIES:

• Actively connect and engage with consumers entering the store


• Be aware of store KPI's (key performance indicators) and contribute to store sales


• Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards


• Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)


• Use seasonal product and Brand knowledge effectively during consumer interactions


• Communicate product features and benefits, and unique selling points clearly to address consumer needs


• Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience


• Be aware of all omnichannel related sales tools


• Guide our Consumers through the digital touchpoints in the store


• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor


• Complete sales transactions quickly and accurately while adhering to cash protection procedures


• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty


• Minimize loss in the stockroom and the sales floor


• Perform all store operations in a safe, effective, and efficient manner


• Comply with all operational policies and procedures


• Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards


• Know the store KPIs and how you personally contribute to them


• Plays a role in maximizing sales and minimizing loss


• Keeps an up-to-date awareness of our competitors


• Offers suggestions and ideas on how to improve operations and processes


• Collaborate productively and respectfully with team members


• Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance


• Seek coaching and learning opportunities to continually improve performance


• Complete all applicable training programs and effectively apply the learning on the job


• Seek coaching and learning opportunities to continually improve performance


• Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all

AUTHORITIES:

• Not Applicable

KEY RELATIONSHIPS:

• Consumers


• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment


• Basic numeracy, literacy, and verbal communication skills