We are looking for an Airport Coordinator to join our incoming agency

Our airport team is the first face of our company, and they are key to ensure the best welcome experience to our clients.

Main responsibilities:

• Coordinate and organize how the customers are welcomed at the airport upon arrival
• Coordinate and assist transfer from the airport to the hotel, make sure our requirements as a company are fulfilled and report to the main office any changes that could improve the quality of our service.
• Update your team so they can provide the customers all the information they may need.
• Report any changes / inconsistencies found to our main office
• Assist representatives from our partner Tour Operators to ensure their operation runs smoothly including: organising drivers and vehicles, reporting any vehicle issues, checking for flight ETAs and reporting delays, managing changes in event of delay.

Requirements:

• 2 years of experience in a similar position will be valued.
• Advanced level of English is a must, other languages will be a plus.
• Customer service oriented.
• Good knowledge of the destination.
• Good communication skills.
• Flexible working schedule, as some flights land at night.