About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.
RESPONSABILITY
· The Assistant Restaurant Manager will support Manager of area in planning, organizing, controlling, and directing the work of employees in the Restaurant, Bar and pool ensuring guest satisfaction.
· Maintains a working knowledge of food & beverage
· The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
· Excellent product quality at a fair price and attend regular operational meeting to ensure effective coordinate and cooperation between departments
· Maintain the concept and position of restaurant or bar in the community
· Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for all meals period
· Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
· Provide knowledge and skill training to team both on the job and class room training.
· Control labor and operating expenses through effective scheduling of FS full time employee and casual
· Attend regular operational meetings to ensure effective coordination and cooperation between departments.
· Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
· Forecast workloads and arrange work schedules prepared accordingly to guest needed with use of On Track or similar tools
- Make sure Micros system is up to date and all items from the current menu and most requested items are available and correctly priced
· Requires ability to operate computer equipment and other food & beverage computer systems
WHAT WILL YOU BRING
Minimum two years’ previous experience as Supervisor in luxury/high end Food & Beverage outlet.
· College education or equivalent experience.
· Previous employment experience in a similar position with other luxury Hotels will be an added advantage.
· Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
· Requires ability to operate computer equipment and other food & beverage computer systems.
· Requires reading, writing and oral proficiency in Arabic, French and English languages.
· Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
· Positive attitude with a generous and uplifting team approach.
· Ability to proactively anticipate and prioritize the needs of the guest.
· Energetic and professional approach to his/her craft
-The ability to lead and coach a small medium team