About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.

Main Duties and Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Kitchen’s food production area to ensure that established cultural and core standards are met.
Connoisseur and Ambassador of the Italian gastronomic scene .
Assist in the planning and development of recipes and ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration.
Ensure that Discipline on Standard Execution are followed by all employees at all the times for all culinary preparation.
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.
Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are complying as well as the cleanliness and organization of the kitchen.
Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.
Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Work harmoniously and professionally with co-workers and supervisors.
To fully read, understand and implement all the hotel policies and related procedures included in the employee handbook with no deviation.
To report for duty punctually, wearing the correct uniform and name tag ensuring a professional appearance & grooming standard with a respectable proper attitude.
To provide a courteous, professional, efficient, and flexible service always, following Four Seasons Standards.
To adhere to the hotel safety, security and emergency policies and procedures.
To be fully conversant with all services and facilities offered by the hotel and being aware of all activities and events taking place in the hotel.
To be aware of all VIPs visiting or staying in the hotel. Maintain the cleanness of the workplace, front and back areas at all times.
Striving to maintain and keep the hotel equipment and assets in an excellent condition. Handover shifts properly and to ensure that no pending mise en place or communication are to be left unattended without follow up.
Reporting any problems, issues, or guest disturbance immediately to the in charge to take proper action and to follow up with the guest to ensure guest satisfaction.
To handle guest complaints in a professional manner, by owning it, working on a satisfactory resolution, to call a Supervisor / Senior Manager to handle if required.
Communicate very well with the other team members to ensure the harmony and consistency of service & maintain good working relationships with colleagues and all other departments.
To be entirely flexible and be able to be rotated within the different sub departments of the culinary department as assigned and to positively accept any changes within the department considering business demands.
To be flexible with changes in scheduling and shift timings according to business needs.
To attend shift briefings, training, departmental meetings, and general meetings as and when required.
To carry out all responsibilities listed in the job description with utmost efficiency and dedication. FiFo rules to apply to all areas, Fresh, Dry and Frozen food.
The ability to establish standard recipes and ensure the compliance with them, to be insert into our current Birchstreet system to cost control. To ensure your Team are fully familiar with the Fire and Emergency procedures.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done