Company Description
Why work at Accor?
We're much more than a world leader. We welcome you as you are and you can find the job and the brand that match your personality.
We support you as you develop and learn on a daily basis, ensuring that your work brings meaning to your life. So, during your time with us, you can explore the limitless possibilities of the Accor Group.
By joining Accor, you are writing each chapter of your story and together we can imagine the Hotel Industry of tomorrow. Discover the life that awaits you at Accor, https://careers.accor.com/.
Do what you love, care for the world around you, dare to challenge the status quo! #BELIMITLESS
Job Description
Reporting to the Director of Sales , the essential responsibilities and duties of the position include, but are not limited to:
- Managing and tracking incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager
- Checking availability for both guest rooms and function space
- Under direction from the Sales Managers, creating proposals and estimates and preparing formal contracts based on individual client’s needs
- Blocking guest rooms and function spaces in property management software
- Making reservations for dining outlets arranged as part of client’s booking
- Consulting General Manager, Conference Services and Chef for unique requests and pricing
- Copying and distributing all pertinent data concerning booked activities to appropriate departments
- Managing follow-up correspondence requests for both proposals and contracts
- Scheduling and conducting site inspections with prospective wedding clients
- Preparing a variety of weekly and monthly Sales reports
- Maintaining Sales collateral and creating and updating Power Point presentations for Sales and Conferences department
- Attending weekly Sales and Conferences meeting, communications meeting and monthly Health & Safety meeting
- Providing administrative assistance as required to Sales Managers and Director of Sales and Marketing
- Additional related tasks as assigned
Qualifications
- Post-secondary education in business is an asset
- Minimum 1 year of experience performing administrative work
- Previous hospitality experience
- Strong computer skills with competency in Microsoft Excel, Word and Outlook
- Excellent verbal and written communication skills
- Demonstrates high attention to detail
- Self-directed and efficient with excellent time management skills
- Excellent organizing skills with the ability to successfully manage multiple tasks simultaneously
- Capable of working effectively while under pressure
Additional Information
Our Diversity & Inclusion Commitment:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent