PURPOSE OF THE POSITION

Drive the highest levels of quality towards the assigned Segmented Vertical / Vertical Cluster, be customer-oriented and create value for customers as well as for Hapag-Lloyd. Drive performance within the specialized Sales team by exceeding Quality promises and KPI deliverables.

ESSENTIAL FUNCTIONS

• Coach and steer Segmented Vertical / Vertical Cluster team to achieve set targets.
• Holds responsibility for performance all assigned Segmented Verticals / Vertical Cluster as defined in the Sales Process.
• Holds reasonable number of own accounts, still allowing sufficient time for coaching.
• Ensure that Push-Pull principle is followed as defined in Steering concept.
• Drive the identification of new opportunities by the team.
• Conduct regular joint meetings with Customer Service.
• Regularly review customer portfolios jointly with Sales Executives.
• Performance management as defined in the Sales Process.
• Support Steering Manager and Sales Director with budgeting, planning and strategy.
• Ensure they have the right Segmented Vertical specialists for their market.
• Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders.
• Selectively engage in TM discussions on relevant matters (e.g., tender guidance and negotiations, special commodity market rates, etc.)
• Coordination of Area sales activities with other Sales Managers and Sales Director.

QUALIFICATIONS

• Bachelor’s degree in marine studies, logistics, supply chain management, or a related field.
• Experience in a commercial role, preferably in the maritime sector (min. 3y)
• Excellent communication skills.
• Working knowledge of MS Office.
• Result driven team player with a proactive attitude.
• Ability to work under pressure.
• Goal and deadline driven.
• Good time management skills.
• Receptive and be able to grasp new ideas and motivate one’s self for personal development.