Job :
- We are hiring customer advisors for call reception in Marrakech
- Bonuses, many exclusive benefits, and opportunities for growth are included
Do you want to be part of the adventure? Apply now!
Want to know more? Read on... Join a team that turns every call into an opportunity! ????
Who are we?
Concentrix is an international company present in over 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
Your mission as a Customer Service Advisor
As a Customer Service Advisor, you will play a vital role by:
Meeting customer needs: Providing quality service by answering questions via phone, email, or chat.
Resolving problems: Identifying and handling requests or complaints to ensure customer satisfaction.
Building customer loyalty: Offering personalized solutions to strengthen customer trust and loyalty.
Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.