Job :
Join Foundever Rabat as a Bilingual Employee Relations Specialist supporting an iconic global brand in the Canadian market.
In this role, you’ll be part of a dedicated HR support team helping employees with workplace questions, policy clarifications, and employment-related concerns. You’ll ensure each interaction is handled with empathy, accuracy, and professionalism, contributing to a positive employee experience across a fast-paced, people-focused environment.
You’ll have the opportunity to work closely with a diverse, international team, gaining exposure to North American HR practices and building your expertise in employee relations and global service delivery.
Main Responsibilities:
• Serve as the first point of contact for employees via phone and email.
• Offer clear and accurate information on HR policies, benefits, and procedures.
• Handle employee concerns with professionalism, empathy, and confidentiality.
• Escalate complex issues to the appropriate HR teams when needed.
• Identify trends in employee requests and suggest process improvements.