Job Overview

We are seeking a motivated and professional Receptionist to join our team on a contract basis in Morocco. 

This internship-level role offers an opportunity to develop strong front-desk skills, customer service excellence, and administrative competencies within a dynamic work environment. 

The ideal candidate will be organized, personable, and comfortable multitasking in a fast-paced setting while representing the company with a high standard of professionalism.

About the Company

Our organization is dedicated to delivering high-quality services and client-focused solutions.

 We value initiative, collaborative teamwork, and continuous learning. As a key touchpoint for visitors and stakeholders, the receptionist plays a pivotal role in creating a welcoming atmosphere and ensuring smooth daily operations.

Key Responsibilities and Duties

• Greet and assist visitors, clients, and staff in a courteous and professional manner.
• Manage front desk activities, including answering phones, screening calls, directing inquiries, and taking accurate messages.
• Maintain a tidy and organized reception area, waiting lounge, and mailing/meeting spaces.
• Handle basic administrative tasks such as scheduling meetings, coordinating room bookings, and maintaining conference calendars.
• Receive and sort daily mail and deliveries; coordinate couriers as needed.
• Assist with travel arrangements, hotel accommodations, and expense-related logistics when required.
• Update and maintain contact lists, directories, and company information in appropriate systems.
• Support office operations by assisting other departments with ad hoc tasks as assigned.
• Ensure compliance with security procedures and maintain visitor logs and ID checks when applicable.
• Provide outstanding customer service and escalate issues to the appropriate personnel promptly.

Qualifications and Requirements

• University bachelor’s degree or equivalent; internship-level candidates strongly encouraged to apply.
• Proficiency in French and Arabic; English is a plus for international interactions.
• Excellent verbal and written communication skills.
• Strong organizational abilities with attention to detail.
• Professional appearance and demeanor with a customer-service mindset.
• Proficient with common office software (MS Office/Google Workspace) and comfortable with basic office equipment.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Reliable, punctual, and discreet with sensitive information.

Required Skills

• Front desk and customer service skills
• Excellent interpersonal and communication abilities
• Administrative and organizational competence
• Time management and prioritization
• Problem-solving and conflict-resolution capabilities
• Multitasking in a multi-stakeholder environment

Benefits and Perks

• Contract-based compensation with potential for extension based on performance and business needs.
• Exposure to professional office operations and cross-functional collaboration.
• Opportunities to develop foundational administrative and customer service skills.
• Inclusive and supportive team culture with access to mentorship and learning opportunities.