Foundever is defined by a culture strongly driven by innovation, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a collaborative culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A competitive dimension reinforces performance expectations and results orientation, while a more moderate organizational component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. [+]

Foundever is hiring Technical-Commercial Customer Advisors for a renowned Belgian telecom operator.
Join a dynamic team and take on the following responsibilities:

• Provide commercial support for private customers: follow-up of payments, contract management, and activation of mobile services.
• Offer technical support by guiding customers in using their services and responding to their specific needs.
• Ensure the quality of follow-up and customer satisfaction throughout the entire process.
• Strictly adhere to company policy, especially regarding security and confidentiality.
• Work in a dynamic and constantly changing environment.

• A professional in the Dutch language (spoken and written) with flawless communication.
• Passionate about customer service and sales, always willing to make a difference.
• Able to solve technical problems in a methodical and calm manner.
• Well-organized, a multitasker, and ready to take on any challenge.
• With a positive attitude and a strong team spirit.
• Strict adherence to company policy, especially in terms of security and confidentiality.
• Work in a dynamic and constantly changing environment.