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Job Description Summary:

ROLE TITLE:Senior Manager, QSE Ops, MOR
GEOGRAPHIES RESPONSIBLE:MOROCCO, TUNISIA& SUDAN
FUNCTION:AFRICAOU TECHNICAL, INNOVATION & SUPPLY CHAIN (TI&SC)
REPORTS TO:SENIOR DIRECTOR, QUALITY & FOOD SAFETY OR SENIOR DIRECTOR, SAFETY & RISK

KEY WORKING PARAMETERS

Scope & Impact:

The QSE OperationsSenior Managerprovides end-to-end operationalmanagement ofQuality, Safety, Environment, and Technical Risk across theoperating geography, ensuring all operational environments — manufacturing, distribution, marketplace, RTM, and supply chain — consistently meet or exceed global QSE governance requirementsand ensure business continuity.

This position is accountable for:

Quality & Food Safety (QFS)

• Ensure full compliance with KORE QFS governance requirements across all operational sites.

  
  

• EnableQFS excellence, embedding Quality by Design (QbD) in allproduct, package, and process transformation initiatives.

  
  

• Drive OU QFS maturity acceleration,leveraginganalytics, performance models, and global best practices.

  
  

Safety & Occupational Health

• Implementthe end-to-end Health & Safety (H&S) governance frameworkand globalstandards including Life-Saving Rules,Behaviour-Based Safety, HOP, andRoute to MarketSafety.

  
  

• Influence AOU and Bottler H&S OPEX/CAPEX decisions to eliminate or reduce material risks.

  
  

• Drive transformation of the H&S culture to achieve a Zero IsPossible mindset.

  
  

Environment & Operational Sustainability

• Lead improvement of operational environmental KPIs, with focus on:

  
  

• E2E water supply and quality management 

  
  

• Operational energy efficiency and CO₂ reduction

  
  

• Waste reduction, compliance, and on-site circular economy practices

  
  

QSE Risk Management

• Ensure implementation and continuous improvement of the Technical Risk Management Framework (TRMF)for QSE, aligned with ERM and global TRM programs.

  
  

• Applyrisk-based decision making across operations, innovation, and supply chain change activities.

  
  

• Ensure all marketsmaintainvalidated, current Business Continuity Plans (BCPs)for critical ingredientsand conduct regular simulations and readiness assessments.

  
  

Franchise Leadership

• Provide operational QSE leadership to bottling partners, enabling capability building, alignment to governance, and consistent execution across all markets.

  
  

2.KEY SUCCESS PARAMETERS

2.1FOCUS AREAS

The following areas define the key focus of the role:

Operational Governance & Compliance

• Ensure 100% alignment with KORE,and robust implementation ofKORE,TCCC governance models, internal policies, and regulatory requirements across QSE disciplinesfrom ingredient to marketplace.

  
  

• Embed compliance routines, internal audits, and validation processes.

  
  

System Performance & Continuous Improvement

• Establish and manage system-wide performance models, benchmarks, and KPIs for QFS, H&S, water, energy, and risk. 

  
  

• Use predictive analytics and digital tools for visibility and proactive issue management. 

  
  

• Apply lean methodologies, data-driven decisions, best practice replication, complexity reduction, and digitalization (e.g., Picasso, Coke Works) to drive operational excellence. 

  
  

• Lead technical response, resolution, and root cause analysis for QSE IMCR.

  
  

Culture, Capability & Leadership

• Lead the QSE Culture Transformation, driving safety, quality, and environmental mindsets across all levelsandparts of the operations.

  
  

• Develop key QSE talent in criticalbottleroperational roles.

  
  

• Operate as an influential member of theoperating geographyLeadership Team.

  
  

Technical Risk&Business Continuity

• Deploy a structuredQSErisk management approach across manufacturing, distribution, innovation, sustainability, and supply chain.

  
  

• Operationalisecritical ingredientBCP readiness across bottlers and OU functions.

  
  

Environmental Stewardship in Operations

• Implement operational elements of the AOU Water Risk Framework, includingE2E water supply and quality management 

  
  

• Drive energy efficiency improvements and support decarbonization projects at the plant level.

  
  

• Ensure environmental reporting integrity and compliance.

  
  

Network Leadership & Stakeholder Management

• Implement alignedQSE operational strategies with:

  
  

• Bottling Partners

  
  

• Supply Chain

  
  

• R&D & Innovation

  
  

• CPS

  
  

4. COMMUNICATION FOCUS

• Communicate QSE performance insights tothe operatinggeographyLT&Bottler Leadership, and global functional networks.

  
  

• Influence stakeholders to gain alignment on QSE operational strategies and investments.

  
  

• LeadoperationalQSE communication routines with internal and external partners.

  
  

• Champion the culture of“Driving QSE maturity to enable business growth and protect people, brands, and reputation.”

  
  

EXPERIENCE & QUALIFICATIONS

Education

• Bachelor’s degree in engineering, Food Science, Environmental Science, Safety, or related technical field (master’spreferred).

  
  

Experience

• 8+ years in QSE, Supply Chain, Manufacturing, or Technical Leadership roles.

  
  

• Proventrack recordin:

  
  

• Large-scale operational QSE leadership

  
  

• Risk management & crisis response

  
  

• Safety and/or Quality culture transformation

  
  

• Environmental performance improvement

  
  

• Leading diverse teams 

  
  

• Working with bottling partners and franchise systems

  
  

Capabilities & Skills

• Mastery of:

  
  

• QFS governance & compliance

  
  

• Health & Safety management systems

  
  

• Environmental operations (water, energy)

  
  

• Risk Management (TRMF/ERM)

  
  

• IMCR/BCP

  
  

• Data analytics & reporting

  
  

• Operational excellence & CI methodologies

  
  

• Strong influencing and negotiation capabilities

  
  

• Ability to translate technical concepts into business impact

  
  

• Exceptional communication and stakeholder management

  
  

• Digital literacy and understanding of integrated QSE systems

  
  

Skills:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.