Job :
Job Description
As part of strengthening its teams, we are recruiting a Customer Service Representative for an agency located in Tangier.
Reporting to the agency manager, your main responsibilities will be:
Welcome and assist clients in the agency
Identify customer needs and propose suitable offers and services
Sell telecom products and services (mobile, internet, accessories)
Handle customer requests, complaints, and operations
Contribute to achieving the agency's commercial objectives
Ensure a quality customer experience
Required profile :
Profile Sought
Bac+2 / Bac+3 degree (commerce, management, customer relations, or equivalent)
A first experience in sales or customer relations is a plus
Good command of French
Customer service oriented, dynamic, and commercial spirit
Salary and benefits
Salary: 3,000 MAD net
Bonus from the 2nd month, depending on performance
Location: Tangier