We are looking for a motivated Remote ServiceTitan Administrator to support system management, reporting, and operational workflows for a growing U.
S. home service business.
In this role, you will be responsible for managing and optimizing the ServiceTitan platform, supporting team members with system usage, maintaining accurate data, and generating operational reports to support decision-making.
Your main goal will be to ensure ServiceTitan runs efficiently, team members use the platform correctly, and operational data remains accurate and organized.
If you enjoy system optimization, training users, analyzing operational data, and improving workflows , this role offers an excellent opportunity to contribute and grow.
Key Responsibilities1.
ServiceTitan System Management Configure and maintain ServiceTitan settings and workflows Manage user permissions and system configurations Ensure the platform functions smoothly for daily operations 2.
Staff Training & System Support Train team members on ServiceTitan features and best practices Provide ongoing support to staff regarding system usage Troubleshoot user issues and resolve platform-related challenges 3.
System Monitoring & Troubleshooting Monitor system performance and identify operational issues Troubleshoot errors or workflow disruptions within the platform Ensure seamless integration with operational processes 4.
Data Management & Reporting Maintain accurate data entry protocols within the system Generate operational reports and performance analytics Support leadership with data insights and reporting visibility 5.
Workflow Optimization & Tool Integration Collaborate with internal teams to improve workflows Support integration of ServiceTitan with other operational tools Stay updated on platform updates and new features Requirements1.
ServiceTitan Platform Experience Minimum 2 years of hands-on experience managing or administering the ServiceTitan platform in a professional environment.
2. CRM or Service Management System Experience At least 3 years of experience working with CRM or service management software used to track customers, scheduling, or operational workflows.
3. System Training & User Support Minimum 2 years of experience training team members or supporting users on software platforms, internal systems, or operational tools.
4. Data Reporting & Analytics Experience At least 2 years of experience generating reports, analyzing operational data, or working with reporting dashboards to support business decisions.
5. Data Management & System Accuracy Experience managing 100+ customer records, service tickets, or operational entries within CRM or service management systems while maintaining data accuracy.
BenefitsRemote / Work Setup Fully remote position supporting a U.
S.-based home service business.
Candidates must maintain a professional remote work environment with reliable high-speed internet.
Compensation Starting salary 1250 - 1500 USD