Outsourcia operates within a predominantly competitive and performance-driven culture, where ambition, challenge and the achievement of measurable goals are key drivers of success. The company promotes self-improvement, competitiveness and a strong customer focus, with a clear emphasis on results and market positioning. This performance mindset is complemented by a collaborative and people-oriented dimension, encouraging team cohesion, accountability and supportive management. Innovation and structured processes further enhance efficiency and organizational agility. [+]

As part of our business development, we are recruiting a trilingual sales team manager responsible for guiding, supporting, and developing the performance of a sales team operating in international markets.



Your main responsibilities:

• Supervise, lead, and motivate a team of trilingual sales representatives.


• Monitor and analyze individual and team performance to achieve sales objectives.


• Implement continuous improvement actions to optimize team performance.


• Provide coaching and support to team members (listening, feedback, action plans).


• Ensure the quality of customer interactions and compliance with internal processes.


• Participate in the recruitment, integration, and training of new employees.


• Produce regular reports for management.

• 1 to 5 years of experience in team management, ideally in a customer relations center / call center.


• Excellent command of French, English, and German, both spoken and written.


• Strong leadership, organizational skills, and ability to unite a team.


• Excellent communication and performance management skills.


• Results-oriented with analytical skills.


• Immediate availability.

What we offer:

• A dynamic and international environment.


• Opportunities for career growth within a growing group.


• A rewarding experience in managing multilingual teams.

Availability: Position to be filled immediately.