Company culture :
Foundever is defined by a culture strongly driven by innovation, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a collaborative culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A competitive dimension reinforces performance expectations and results orientation, while a more moderate organizational component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. [+]
Job :
Job Description :
Are you motivated by customer relations and want to work in a dynamic and human-centered company? Foundever is hiring Advisors for its site in Casanearshore.
Your mission: provide complete and quality support to customers while ensuring their satisfaction and loyalty.
As an Advisor, you will be responsible for:
- Receiving and managing inbound customer calls,
- Listening, diagnosing needs, and providing precise, adapted solutions,
- Proposing additional sales in response to requests,
- Applying established processes and mastering internal tools,
- Communicating any useful information to improve service quality,
- Meeting and exceeding set qualitative and quantitative objectives.
Required profile :
Profile Sought :
We are looking for motivated and attentive candidates with:
- A high school diploma (Bac) or higher,
- Excellent French language skills, both spoken and written,
- A strong sense of customer service and commercial skills,
- Good computer skills,
- Punctuality, regular attendance, and a sense of commitment.
Social Benefits and Other Perks :
At Foundever, we value your skills and commitment with:
- Attractive compensation (fixed salary + performance bonuses + sales bonuses),
- A permanent contract (CDI) from the first day of training,
- 100% paid training to set you up for success,
- Comprehensive social benefits: health insurance, social security contributions,
- A friendly work environment with a relaxation area (social club, events, gift vouchers, raffles, board games, foosball table),
- Provided transportation for your convenience,
Working Hours :
08h - 20h