Service Manager

Location: Ben Ahmed, Morocco
Onsite

Purpose of Role: As Service Manager, you will lead and grow Weir’s aftermarket service operations across North Africa. This is a high‑impact role where you combine technical expertise, customer engagement, and people leadership to deliver outstanding service outcomes. You’ll play a critical role in strengthening customer partnerships, driving service growth, and developing a high‑performing technical team.

What We Offer: At Weir, we are proud to provide reward on a basis which is fair and attractive, including a competitive benefits package. Through our ‘We are Weir’ framework, we focus on the importance of our people and the contribution they make to our organisation.

• Health & Wellbeing: As a global organisation there isn’t one single solution that will enable us to take a proactive approach to our health and wellbeing. We have built a Health and Wellness framework focusing on Culture & Leadership, Safety & Environmental, Mental Wellbeing, Physical Wellbeing, Digital Wellbeing and Financial Wellbeing for different parts of the business to bring this to life in a meaningful way.

  
  

• Grow Your Own Way: Everything moves fast in the dynamic world of Weir. This creates opportunities to take on new challenges, explore new areas, learn, progress and excel. There is no set career path — instead, you’re supported to shape your own journey.

  
  

• Be You and Belong: Weir is a welcoming, inclusive place, where everyone’s contribution is recognised and employees are encouraged to innovate, collaborate and be themselves.

  
  

Key Responsibilities

• Lead and develop aftermarket service operations, including rebuild and workshop activities
• Build strong, long‑term customer partnerships and manage technical enquiries and complaints
• Drive growth of aftermarket service products through close collaboration with sales teams
• Lead, coach, and develop a team of service engineers and technicians
• Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world‑class safety culture

• Minimum 5 years’ experience in aftermarket service activities
• Strong technical background in rotating equipment (pumps preferred)
• Proven technical and commercial aftermarket sales experience
• Fluent in English

Must be permanently authorised to work in the country to which you are applying, without sponsorship.

We are Weir!

Founded in 1871, Weir engineers solutions that improve safety, efficiency and sustainability — helping to provide the essential resources needed by a growing world. We are a global family, proud of our unique blend of talent, technology and culture. We are here to inspire you to do the best work of your life.

For additional information about what it’s like to work at Weir, please visit our Career Page.

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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