Job Description

Roles & Responsibilities

Establish excellent relationships with Glovo s partners through consistent and proactive communication, identifying their needs and building engagement (Partner s meetings and business reviews).

Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.

Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)

Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)

Understand, build action plans and follow up on churned and inactive partners.

Collaborate with internal & External teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.

Take full ownership of the partner onboarding process in the App from store setup to supporting their first days on Glovo with a focus on operations, marketing, and sales.

Lead new project and initiative for better portfolio management & partner experience improvement

Desired Candidate Profile

WHAT YOU WILL BRING TO THE RIDE

• 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
• Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
• Comfortable working in a high growth and high-performance start-up with a fast pace.
• Arabic Speaker with good proficiency in English
• Strong Commercial skills.
• Good communication and interpersonal skills
• Project management skills, highly organized and detail-oriented.
• Problem solver, data-driven with an analytical approach
• Good knowledge of tools such as Excelsheet.
• Salesforce is a plus.

Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.