Job Description

Roles & Responsibilities

Manage and coordinate the TA Delivery activity.  

• Manage recruitment, contracting, administrative onboarding, apprenticeships and internships.

• Organize and prioritize activity according to volumes and periods of high demand.

• Guaranteeing continuity of service and respect for commitments.

Team coordination & rational operational management

• Contribute to the organization and coordination of the TA Delivery team.

• Supporting teams on operational priorities and service quality.

• Work in close collaboration with the HC Delivery Manager.

Relationship and satisfaction of interlocutors

• to be a key point of contact for the Recruitment and HR teams.

• Monitor service quality and handle sensitive or complex situations.

• Participate in the continuous improvement of TA processes.

Activity tracking & reporting

• Monitor activity volumes and contribute to management reporting.

• Participate in discussions on the organization and optimization of the scope.

What we expect from you:

• Proven experience in Human Resources , ideally in the areas of recruitment, onboarding or delivery of HR services.

• Good understanding of high-volume HR environments with high operational requirements .

• Team coordination and/or prior managerial experience are appreciated , but are not an essential prerequisite.

• Strong sense of internal customer service, excellent interpersonal skills and a coordinating approach.

• Rigour, organisation, ability to prioritize and work with management.

Desired Candidate Profile

• Proven experience in Human Resources , ideally in the areas of recruitment, onboarding or HR service delivery.
• Good understanding of high-volume HR environments with high operational requirements .
• Team coordination and/or prior managerial experience are appreciated , but are not an essential prerequisite.
• Strong sense of internal customer service, excellent interpersonal skills and a coordinating approach.
• Rigour, organisation, ability to prioritize and work with management.