Job Description

Roles & Responsibilities

Operational Leadership

• Lead, motivate, and instruct operational teams to deliver safe and productive shift performance.
• Actively supervise ongoing operations, remaining visible and accessible on the terminal at all times.
• Serve as the focal point for operational issues within your assigned area (vessel, yard, or gate).

• Structure tasks, set clear priorities, and organize resources to ensure efficient daily execution.
• Allocate and control operational staff and equipment under the direction of the Shift Manager to meet planned objectives.
• Ensure quay crane idle time is minimized to support smooth and continuous operations.

• Maintain appropriate standards of discipline during the shift, escalating any violations to the Shift Manager as required.
• Provide clear guidance and coaching to support employee development and strengthen team capability.
• Coordinate and supervise outsourced equipment operators to ensure alignment with operational standards.

• Ensure strict adherence to company safety policies, procedures, and safe working practices at all times.
• Conduct regular process control checks and actively initiate or support performance improvement activities.
• Promote a learning-oriented environment by applying Lean principles and encouraging operational excellence across teams.

Desired Candidate Profile

Education & Experience

• Bachelor s degree in Operations Management, Logistics, Business Administration, or a related field.
• 5+ years of supervisory experience in container terminal operations or a similar operational environment.

• Strong understanding of container terminal operations, vessel cargo logistics, and yard/gate activities.
• Solid knowledge of hazardous and special cargo handling, IMO regulations, and international safety standards.
• Proficient in modern terminal planning and control systems, with advanced computer skills.

• Fluent in English.
• Demonstrated commitment to continuous improvement, with experience conducting process checks and driving performance enhancements.
• Strong leadership, communication, and problem-solving skills.
• Ability to remain calm and decisive in a fast-paced, 24/7 operational environment.