Job description
Company culture :
CAC (Centrale Automobile Chérifienne) is characterized by a strong collaborative culture, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a competitive dimension, focused on performance, ambition and customer satisfaction. It is also supported by a structured organizational culture, ensuring rigor, efficiency and process reliability, while a more moderate innovative component fosters adaptability and continuous improvement.
Job :
Reporting to the Reception Manager, your main role is to:
- Handle telephone calls and appointment scheduling.
- Track appointment schedules.
- Be focused on customer satisfaction.
Required profile :
Training and qualifications:
- Ideally, a Bac+2/3 (Associate's or Bachelor's degree) in Automotive Technology.
- Mandatory experience in the Automotive/Claims/Insurance field/position.
Required skills:
- Good interpersonal skills.
- Customer satisfaction focus.
- Good listening skills.
- Service-oriented.