Job Description

Roles & Responsibilities

Responsibilities

• Assist in wrangling data using Salesforce, SQL, Snowflake, and Tableau to discover patterns, correlate findings, and measure the impact on the business and key metrics

• Create interactive and intuitive visualisations using Tableau

• Develop a deep understanding of enterprise data and operational details of the business (e.g. forecasting, pipeline, bookings, data quality)

• Automate manual reporting processes and improve data quality

• Troubleshoot data issues/inconsistencies and bugs, and recommend/make enhancements to existing dashboards/reports

• Partner with and consult Professional Services sellers and sales leadership to provide accurate data/information and make recommendations for how to run the business

Required Qualifications:

• English fluency

• 2+ years of experience in business intelligence, analytics/reporting, data analysis

• Hands-on experience with Data Modelling, Relational Databases, SQL, Tableau, and Google Sheets/Excel, Python

• Know how to extract, manipulate and transform data

• Able to translate complex technical results into clear, actionable insights

• Cross-functional collaboration with teams and personas such as sellers, sales leaders, commercial officers, sales enablement, product, data engineering

• Ability to quickly grasp technological and business concepts

• Problem Solving: Proven ability to identify issues and develop creative solutions.

• Adaptability: Comfortable working both independently and as part of a collaborative team

• Multi-tasking: Skilled at managing multiple priorities and tasks simultaneously

• Resilience: Ability to maintain high performance in a fast-paced, high-pressure environment

Preferred Qualifications:

• Additional technologies: Gemini, Claude, NotebookLM, Github, APIs, Sagemaker, Snowflake, Cloud Computing

• Taking part in AI/ML initiatives

• Knowledge of Salesforce products, platform features, and capabilities

• Sales/GTM knowledge

• Background in professional services or SaaS industry

• Bachelor s degree (or equivalent) in related field

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