Job Description

Roles & Responsibilities

Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.

Your mission as a Tele-Sales Customer Advisor

As a Tele-Sales Customer Advisor, you will play an essential role:

By promoting our clients' products or services: Identify and accurately respond to customer needs to offer them tailor-made solutions.

By negotiating and retaining: Turn every interaction into an opportunity, close sales, and build lasting relationships.

By boosting collective performance: Share your ideas and actively contribute to the continuous optimization of our processes.

Desired Candidate Profile

• We are looking for talents who:
• Perfectly master French, both written and spoken.
• Have excellent communication skills, are organized, autonomous, and adopt a positive attitude.
• Master digital tools and demonstrate natural curiosity to adopt new technologies.
• Meet challenges with enthusiasm and are passionate about customer satisfaction.

Our recruitment process

Online tests (1h): Once your application is received, you will receive an email inviting you to participate in a series of online tests. These interactive assessments are designed to highlight your linguistic, technical, and personality skills. A key step to better understand your potential and stand out!

Phone exchange: An exploratory conversation with a member of our recruitment team to discover Concentrix and confirm the suitability of your profile.

Face-to-face interview: An in-depth discussion to validate your skills and align your ambitions with our culture.