Job description

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TELUS Digital stands out for its innovation-driven culture, where creativity, agility, and the continuous search for new solutions play a central role. This innovative mindset is reinforced by a strong spirit of collaboration, fostering teamwork, active listening, and talent development. The company also values performance, encouraging employees to achieve ambitious goals and continuously improve, while relying on structured processes that ensure efficiency and quality. This balance between innovation, collaboration, and operational excellence creates a dynamic, people-centered, and future-focused work environment.

Are you a dynamic and goal-oriented professional looking to advance your career in sales? TELUS International is seeking motivated Outbound Sales Representatives to join our high-performing team. In this role, you will engage with potential customers to promote and sell our industry-leading products and services. Your ability to communicate fluently in both French and English will be crucial in serving our diverse client base.

Outbound Calling: Initiate and manage outbound sales calls to existing customers across various markets, effectively promoting TELUS International's products and services.
Customer Engagement: Build strong relationships with customers by understanding their needs, answering questions, and addressing concerns.
Sales Targets: Achieve and exceed individual and team sales targets by identifying opportunities, closing sales, and upselling where appropriate.
CRM Management: Accurately record and manage customer interactions and sales activities using our CRM system.
Bilingual Communication: Communicate fluently in both French and English, ensuring clear and effective communication with customers in their preferred language.
Product Knowledge: Maintain up-to-date knowledge of TELUS International's offerings, market trends, and competitive landscape to effectively position our solutions.
Collaboration: Work closely with team members, including Sales Managers and other departments, to optimize the sales process and customer experience.

Bilingual Proficiency: Fluency in French and English (both verbal and written) is mandatory.
Sales Experience: Previous experience in outbound sales, telemarketing, or a similar role is required.
Communication Skills: Excellent interpersonal and communication skills with the ability to persuade and influence.
Goal-Oriented: Self-motivated and driven to achieve sales targets and contribute to team success.
Problem-Solving: Ability to handle objections and challenges with a positive, solutions-oriented approach.
Adaptability: Ability to thrive in a fast-paced, target-driven environment.