Job description

Join our Team

About this opportunity:

We are looking for a 5G Back-Office RAN Engineer to support the configuration, monitoring and optimization of 5G Radio Access Network elements using OSS and NETAN systems. In this role, you will contribute to stable day-to-day RAN operations, incident resolution and performance management, ensuring network availability and SLA compliance.

You will collaborate closely with SNOC,NOC, field teams, RF planning, core teams and vendors, supporting feature rollouts, network changes and continuous improvement initiatives.

What you will do:

• Monitor, configure and manage 5G RAN elements (gNBs, DU/CU, small cells) using OSS/NETAN tools

• Perform fault management activities, including alarm handling, root cause analysis, ticket ownership and SLA tracking

  
  
  

• Analyze network performance KPIs and support corrective actions to improve availability and quality

  
  
  

• Support activation and parameterization of 5G features 

  
  
  

• Prepare, execute and validate configuration changes, including support for new site integration and upgrades

  
  
  

• Produce operational reports and RCA documentation

  
  
  

• Maintain accurate network inventory and configuration data in OSS,CMDB systems

  
  
  

• Provide L1/L2 operational support and act as an escalation point for complex RAN incidents

  
  
  

• Contribute to process improvements, documentation and basic automation activities

  
  
  

The skills you bring:

• Bachelor’s degree in Telecommunications, Engineering, Computer Science or equivalent

• Minimum 3 years of experience in mobile RAN operations or engineering, with exposure to 5G

  
  
  

• Hands-on experience with RAN OSS/NETAN and vendor EMS/NMS platforms (Ericsson, Nokia, Huawei or equivalent)

  
  
  

• Solid understanding of 3GPP RAN architecture and protocols 

  
  
  

• Experience with fault and performance management, including KPI analysis and RCA

  
  
  

• Familiarity with ticketing tools (JIRA, Remedy, ServiceNow)

  
  
  

• Basic scripting or automation skills (Python, Shell or SQL)

  
  
  

• Working knowledge of Linux and basic networking concepts

  
  
  

• Strong analytical and troubleshooting skills

  
  
  

• Good written and verbal communication skills in English

  
  
  

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Morocco (MA) || Casablanca

Req ID: 787973