You want to join an international environment in nearshore and integrate the Forvis Mazars Collaborative Team, which brings together more than 250 employees from all trades.

The technical environment

All offices are connected to the Forvis Mazars France MPLS network. The server environment mainly consists of Microsoft Server solutions and a France Active Directory. The IT department uses several software solutions to ensure the proper management of the user environment:

• Microsoft SCCM manages the deployment of OS and applications on Windows computers.
• Smartphones are managed by our EMM Microsoft Intune.
• Qualiparc.net ITAM allows for the management of the IT equipment park (stock, assignments, loans, etc.).
• Service Now ITSM is used to manage all IT requests and incidents.

The workstation park consists of 99% laptops and 1% desktops. The entire park is of the Lenovo/Dell brand, almost entirely under manufacturer warranty. The office environment consists of Windows 11, Office 365, and third-party applications.

The organizational environment

Forvis Mazars' IT department in France is made up of 4 poles:

• Administrative
• Studies
• Infrastructure
• Support and office automation

The expected interventions are attached to the Support pole, which currently consists of:

• Remote user support (hotline).

Desired Candidate Profile

You have a Bac+3 degree and at least one year of experience.