On-site
Accor -
Morocco , Boulemane
--
Accor

Job Details

Ensure the rigorous and confidential management of the hotel's cash operations, in compliance with internal procedures and luxury hospitality standards, while guaranteeing a fluid, elegant, and impeccable customer experience.

Record and cash customer payments (cash, bank cards, checks, transfers, deferred payments)

Ensure the opening, closing, and daily reconciliation of the cash register

Verify the conformity of invoices and payment methods

Manage foreign currencies according to current procedures

Welcome and assist customers with courtesy, discretion, and professionalism

Respond to billing-related questions with clarity and elegance

Manage sensitive situations or complaints with diplomacy

Strictly apply financial and security procedures

Guarantee the confidentiality of customer and financial information

Report any anomaly or cash discrepancy

Desired Candidate Profile

  • Training in accounting, management, or hotel management appreciated
  • Equivalent experience accepted
  • Experience as a cashier, ideally in luxury hotel or high-end environment, is desired
  • Knowledge of cash systems and hotel software (PMS)
  • Excellent rigor and organizational skills
  • Comfort with numbers and computer tools
  • Mastery of cash and billing procedures
  • Good stress and priority management

Similar Jobs

About Accor
Morocco, Boulemane
Hospitality