We are recruiting customer service representatives for a B2B project on CNP. Are you motivated by customer relations and wish to work in a dynamic and human-oriented company? Foundever is recruiting advisors for its Casanearshore site. Your mission: to provide complete and quality support to customers while ensuring their satisfaction and loyalty. As an advisor, you will be responsible for: - Receiving and managing incoming customer calls, - Listening, diagnosing needs, and providing precise and adapted solutions, - Proposing additional sales in response to requests, - Applying established processes and mastering internal tools, - Communicating any useful information to improve service quality, - Achieving and exceeding set qualitative and quantitative objectives.
Desired Candidate Profile
We are looking for motivated and attentive candidates, with: - A Bac level of education or higher, - An excellent level of French, both spoken and written, - A strong sense of customer service and commercial acumen, - Good command of computer tools, - Punctuality, regularity, and a sense of commitment.