Job description

Company culture :

AFD.Tech fosters a deeply human and collaborative culture, built on trust, team spirit, and mutual support.
Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.
This people-focused approach is strengthened by a solid organizational structure, ensuring consistency, quality, and operational excellence.
Innovation and creativity play a supportive role, while performance and challenge are present but balanced.

AFD Tech part of Accenture is recruiting an Automotive Vehicle Engineer to join its teams and work on diagnostic, technical assistance, and support activities in the automotive field.

-Main tasks

• In this role, you will be responsible for:
• -Analyzing and verifying information contained in tickets.
• -Checking the operating status of automotive parts and systems.
• -Identifying parts that need replacement.
• -Checking and analyzing fault codes to guide diagnosis.
• -Acting as a liaison with mechanics and Level 2 teams.
• -Assisting mechanics remotely by phone during diagnostic operations.
• -Supporting mechanics in resolving technical issues.
• -Ensuring follow-up and management of tickets until resolution.
• -Guaranteeing rigorous follow-up of requests and compliance with current procedures.

With a technical/engineering background, you ideally have initial experience or solid knowledge in the automotive field.

You have mastery or good knowledge of:

• Operation of main automotive components: engine, steering, gearbox, etc.
• Automotive embedded systems: ABS, ESP, etc.
• Automotive diagnostics and fault code interpretation.
• Windows environment and procedures for installing/configuring peripherals.
• Remote access tools, especially AnyDesk.
• Required qualities
• Analytical skills and ability to quickly identify the root cause of a problem.
• Good communication skills and ease in telephone interactions.
• Rigor and sense of service.
• Autonomy and teamwork.
• Curiosity, motivation, and ability to be self-taught.
• Strong learning ability and willingness to develop skills in the automotive field.
• Languages

We are looking for candidates who master one of the following languages:

French: fluent / professional level
English: fluent / professional level
Spanish: fluent / professional level

Mastery of a second language is a plus.

Why join us?

Join AFD Tech part of Accenture and evolve in an international, dynamic, and stimulating environment, at the heart of high-value-added technological and automotive projects.