On-site Full Time
Foundever -
Morocco , Casablanca
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Foundever

Job Details

Job Summary: Are you motivated by customer relations and want to work in a dynamic and people-oriented company? Foundever is recruiting Advisors for its Casanearshore site.

Your mission: To provide comprehensive and high-quality support to clients while ensuring their satisfaction and loyalty.

As an Advisor, you will be required to:

  • Receive and manage incoming customer calls.
  • Listen, diagnose needs and provide precisely tailored solutions.
  • Offer additional sales in response to requests.
  • Apply established processes and master internal tools.
  • Communicate any information useful for improving the quality of service.
  • To achieve and exceed the set qualitative and quantitative objectives.

Main responsibilities:

Employee Benefits:

  • An attractive remuneration package (fixed salary + performance bonuses + technical skills + sales).
  • A permanent employment contract from the first day of training.
  • Fully paid training to put you in the best possible position.
  • Comprehensive social benefits: health insurance, social security contributions,
  • A friendly working environment with a relaxation area (social club, entertainment, vouchers, raffle, board games, foosball),

Desired Candidate Profile

We are looking for motivated and attentive candidates who have:

  • A level of education equivalent to a high school diploma or higher.
  • An excellent level of French, both spoken and written.
  • A strong sense of customer service and a commercial mindset.
  • A good command of computer tools.
  • Diligence, punctuality and a sense of commitment.
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Foundever
customer service representatives
About Foundever
Morocco, Casablanca
Outsourcing/Offshoring