Job Description - Expert IT Process Consulting - Sales (SOU00020E)

*
LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 95,000 employees in 27 countries and generated consolidated sales of EUR 5.1 billion in 2022

And we are looking for you.

Expert IT Process Consulting - Sales TN-51-Sousse - SOU00020E Your tasks:
Defines detailed functional and technical requirements and solution specifications, including tests
- Picks up process- and technical requirements from the business (functional area) in a structured manner
- Translates business requirements into technical aspects and process requirements
- Develops (alternative) solution concepts, performs feasibility analyses and aligns them
- Defines the solution specification and architecture (incl. use cases)
- Implements the solution concepts according to own (pre-)prioritization and internal guidelines (IT change or as project): programming, testing, go-live, data migration, technical key user training, aftercare
- Transfers new solutions to the business or IT-Operations and develops and, if necessary, creates an operations manual for new technical solutions and ensures the as well as the approval
- Performs 3rd level support for ongoing IT solutions
- Collaborates on smaller/medium projects and may take over (partial) project management of smaller/medium projects
- Steers the transition of business processes into appropriate IT solutions through professional requirement engineering in close cooperation with the business units

Your skills:

· Experience with the Salesforce application as an administrator, preferably with certification or as a user
· Profound experience as a technical consultant in Salesforce projects
· In-depth knowledge of CRM processes, especially sales,
· Very good understanding of Salesforce integration mechanisms
· Practical experience in the area of business process management / process modeling as well as in IT project management
· Very good knowledge and experience in requirements engineering, preferably in the “Manage Customer” process areas
· Education Level : University Degree
· Language: English
· Communication
· Social & intercultural sensitivity
· Change management
· Target & result orientation
· Motivation & resilience
· Self-organization
· Conflict management
· Teamwork
Apply online. We are looking forward to meeting you.

LEONI “Sousse”

People of all genders are always meant equally; For linguistic simplification and better readability, only the masculine form is used in the text.
LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection