Multi-Modality Customer Service Engineer (XP/AT/CT)

Join
us in pioneering breakthroughs in healthcare. For everyone. Everywhere.
Sustainably.


Our
inspiring and caring environment forms a global community that celebrates
diversity and individuality. We encourage you to step beyond your comfort zone,
offering resources and flexibility to foster your professional and personal
growth, all while valuing your unique contributions.


Apply
now for the position of Customer Service Engineer, and you will install,
troubleshoot, repair, and maintain to a high standard; a range of
state-of-the-art medical equipment (XP, AT and CT) and address customer needs
promptly and professionally.


Your role:


  • You complete
    broad scope of technical tasks including installation/commissioning,
    maintenance and evaluation of customers equipment and systems.
  • You determine
    priorities of tasks and actions and schedule measures accordingly.
  • You support
    customer remotely and onsite and provide 2nd and 3rd level user support in case
    of arising issues.
  • You contribute
    to or conduct the maintenance and improvement of internal tools, equipment,
    processes, and data repositories.
  • You contribute
    to or execute activities for estimation, planning, and review of technical
    tasks in support of overall project acquisition, negotiation, planning and
    management.
  • You adhere
    to relevant processes and regulations.
  • You may manage
    sub-contractors and monitors delivery.
  • You may
    be involved in technical design and developments for service offerings.

Your expertise:


  • A
    Technical or University Degree in Electronics, biomedical or equivalent in a
    relevant life science subject.
  • Relevant
    professional experience in Imagery expertise Minimum of 3 Years preferably XP,
    AT and CT.
  • Excellent
    troubleshooting skills.
  • Good
    command of English, French and Arabic language.
  • A high
    degree of computer literacy with knowledge relating to currently approved
    software and operating systems, networks, and connectivity.
  • Good
    communication skills both verbal and written, with the ability to deal with
    customers and staff at all levels.
  • A
    thorough knowledge of company procedures, policies, mission, vision and values.
  • Ability
    to sell, good teaching skills, good team worker.
  • Ability
    to manage equipment's and systems installations following the company
    guidelines and procedures.
  • Innovative
    and result and quality oriented.

To
find out more about the specific business, have a look at 
Products &
Services - Siemens Healthineers (siemens-healthineers.com)


Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70
countries. As a leader in medical technology, we constantly push the boundaries
to create better outcomes and experiences for patients, no matter where they
live or what health issues they are facing. Our portfolio is crucial for
clinical decision-making and treatment pathways.


How we work:

When you join Siemens Healthineers, you become one in a global team of
scientists, clinicians, developers, researchers, professionals, and skilled
specialists, who believe in each individual’s potential to contribute with
diverse ideas. We are from different backgrounds, cultures, religions,
political and/or sexual orientations, and work together, to fight the world’s
most threatening diseases and enable access to care, united by one purpose: to
pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Check our Careers Site at Emplois &
carrières - Siemens Healthineers Morocco (siemens-healthineers.com)


As an equal opportunity employer, we welcome applications
from individuals with disabilities.


We
care about your data privacy and take compliance with GDPR as well as other
data protection legislation seriously. For this reason, we ask you not to send
us your CV or resume by email. Please create
a profile within our talent community and subscribe to personalized job
alert that will keep you posted about new opportunities.





Post date: 18 August 2024
Publisher: Bayt
Post date: 18 August 2024
Publisher: Bayt