Mystery Shopper

THIS IS A TEMPORARY CONTRACT (PART TIME) MYSTERY SHOPPING OPPORTUNITY - NOT A PERMANENT JOB.

MISSION : To audit an airline - its customer service, crew, meals, and experience.


We are offering a unique opportunity to become a Mystery Shopper for an airline serving diverse destinations. This temporary, part-time role involves conducting mystery audits to evaluate service quality and customer experience through an app-based process. Your detailed feedback will contribute to the continuous improvement of airline services, ensuring enhanced customer satisfaction and loyalty.


Key Responsibilities:


  • Conduct Audits: Use app-based tools to evaluate various aspects of airline service, including the check-in process, onboard experience, and customer service interactions.
  • Submit Reports: Provide comprehensive feedback and observations promptly after each audit, adhering to evaluation guidelines and standards.
  • Communicate Findings: Collaborate with the organization to communicate audit findings effectively, offering actionable insights for service enhancement.


Qualifications:


  • Attention to Detail: Strong observational skills and meticulous attention to detail in assessing service quality.
  • Communication Skills: Excellent verbal and written communication skills to convey findings effectively.
  • Time Management: Strong organizational skills to manage audits efficiently and meet reporting deadlines.


Destinations:


  • International : Belgium , France , Italy ,Spainb , Switzerland , Turkiye ....
  • Domestics : Marrakech - Menara (RAK)Tangier (TNG)Agadir (AGA)Fez (FEZ)Rabat (RBA)Casablanca (CMN)Tetuan (TTU)Oujda (OUD) Dakhla (VIL) Nador (NDR)


What's Covered:

  • Full reimbursement for flight tickets.
  • Meals during travel.


What's Not Covered:

  • Visa procurement.
  • Hotel accommodation.
  • Transportation during the audit period.


Additional Information:

  • This is a temporary contract position, not a permanent job.
  • Visa costs for audit destinations are not covered by the organization.
  • There is no monthly salary; this offer only covers ticket reimbursement.


#MysteryShopper #TravelOpportunity #TemporaryJob

Post date: 9 September 2024
Publisher: LinkedIn
Post date: 9 September 2024
Publisher: LinkedIn