THIS IS A TEMPORARY CONTRACT (PART TIME) MYSTERY SHOPPING OPPORTUNITY - NOT A PERMANENT JOB.
MISSION : To audit an airline - its customer service, crew, meals, and experience.
We are offering a unique opportunity to become a Mystery Shopper for an airline serving diverse destinations. This temporary, part-time role involves conducting mystery audits to evaluate service quality and customer experience through an app-based process. Your detailed feedback will contribute to the continuous improvement of airline services, ensuring enhanced customer satisfaction and loyalty.
Key Responsibilities:
- Conduct Audits: Use app-based tools to evaluate various aspects of airline service, including the check-in process, onboard experience, and customer service interactions.
- Submit Reports: Provide comprehensive feedback and observations promptly after each audit, adhering to evaluation guidelines and standards.
- Communicate Findings: Collaborate with the organization to communicate audit findings effectively, offering actionable insights for service enhancement.
Qualifications:
- Attention to Detail: Strong observational skills and meticulous attention to detail in assessing service quality.
- Communication Skills: Excellent verbal and written communication skills to convey findings effectively.
- Time Management: Strong organizational skills to manage audits efficiently and meet reporting deadlines.
Destinations:
- International : Belgium , France , Italy ,Spainb , Switzerland , Turkiye ....
- Domestics : Marrakech - Menara (RAK)Tangier (TNG)Agadir (AGA)Fez (FEZ)Rabat (RBA)Casablanca (CMN)Tetuan (TTU)Oujda (OUD) Dakhla (VIL) Nador (NDR)
What's Covered:
- Full reimbursement for flight tickets.
- Meals during travel.
What's Not Covered:
- Visa procurement.
- Hotel accommodation.
- Transportation during the audit period.
Additional Information:
- This is a temporary contract position, not a permanent job.
- Visa costs for audit destinations are not covered by the organization.
- There is no monthly salary; this offer only covers ticket reimbursement.
#MysteryShopper #TravelOpportunity #TemporaryJob