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Guest Experience Agent/ Reservations

Four Seasons Hotels and Resorts - Morocco - Menara
Employment: Full Time
Reservations Agents sell the resort and provide information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.

Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests.

Handle guest complaints in accordance with Four Seasons policy.

Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.

Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival
Apply on the Job Website
Post date: 30 September 2024
Publisher: LinkedIn
Post date: 30 September 2024
Publisher: LinkedIn