A Recreation Manager is responsible for managing operations, organizing and overseeing recreational activities and events to deliver an excellent Guest and Member experience.
What will I be doing?
As a Recreation Manager, you will be responsible for performing the following tasks to the highest standards:
- Lead and direct all Recreation operations, vendor relationships, guest service and satisfaction, merchandising and marketing, inventory management and cost controls.
- Responsible for directing and overseeing the marketing, programming, and operation of the pool deck, cabanas, cabana packages and upsells, and Kids Club.
- Plan, organize and execute special events including Holiday activations and programming.
- Monitor and develop team member performance to include providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward.
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, and sanitation standards
- Recruit, interview and train team members.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability