Within the Cloud Platform Department, you will support Orange France's internal clients in the areas of Information Systems, Fixed & Mobile Networks, and Service Platforms in consuming our hosting offers and associated services. Your responsibilities will be:
- To be the client's primary point of contact for the project,
- To raise awareness (DevSecOps, Cloud Native, etc.) and ensure with the client the prerequisites necessary for successful Cloud onboarding,
- To qualify and guide hosting choices, by leveraging Product Owners and technical experts of the offers,
- To support the client in the consumption and usage journey of their hosting offer,
- To ensure the technical follow-up and coordination of onboarding, by leveraging the offer experts and the SSI-Cloud team,
- To share key highlights of the perimeter's activity: project progress, portfolio status, lessons learned, customer feedback, etc.
- To identify potential risks for the project and implement appropriate mitigation measures to minimize their impact on project success.
- To provide reporting on the perimeter's activity (KPIs),
- To identify and support the client through their difficulties,